The second-hand marketplace Users Express Anger Over Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
The platform stated the new system was more in line with other platforms.
The platform has recommended to check their listings and manually change the size if necessary, resulting in member annoyance.
Size Classification Updates
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
